Report a Problem

Complaint Form

We regret that you are not satisfied with one of our products. Your satisfaction is very important to us, and we want to ensure that your complaint is handled quickly and efficiently. Please fill out the form below to submit your complaint.

Note on the EU Directive for Product Complaints: According to EU Directive 2019/771, consumers have the right to file a complaint within two years of purchasing a product if the product does not meet the agreed requirements. We are committed to reviewing your complaint in accordance with legal requirements and offering you a solution.

Made for Safety

We want people to be able to live safely. Our products are designed to protect people in free democratic countries from threats and violence. Heckler & Koch is the leading manufacturer of small arms for NATO and EU countries.

mesh